Gaming must remain a form of entertainment. This policy explains eligibility, practical limits, warning signs, and the steps to take when gambling is no longer under control.
Last updated: August 26, 2026
01Gaming is not income
Outcomes involve risk and losses are possible. Do not use gaming to generate income, repay debt, recover prior losses, or solve financial pressure. Never gamble with borrowed money or funds needed for housing, food, education, healthcare, taxes, or other essential expenses.
02Age and legal eligibility
You may use real-money services only if you are at least 18 years old, have reached the legal gambling age in your location, and are legally permitted to participate. Adults must prevent minors from accessing their account, device, credentials, or payment methods.
03Set limits before playing
Decide your maximum time and loss budget in advance, use only disposable funds, take regular breaks, and review Game History rather than relying on memory. Stop when the limit is reached, regardless of wins or losses.
04Recognize warning signs
Warning signs include chasing losses, increasing stakes to feel the same excitement, hiding activity, borrowing to gamble, neglecting work or relationships, losing sleep, or feeling unable to stop. Any one of these is a reason to pause and seek support.
05Take action early
Log out, remove easy access to funds, disable saved credentials, use device or financial blocking tools available in your region, and speak with a trusted person or an independent local gambling-support organization. Do not reopen or create another account to avoid a restriction.
06Account restriction and support
Contact Online Service immediately if you want the account restricted or closed, or need help locating responsible-gambling support. State clearly that the request concerns gambling control. If you are in immediate danger or crisis, contact the emergency or health service in your location.